DELIVERY POLICY

Where do you deliver to?

We currently only deliver to the United Kingdom.

What are your delivery options?

Royal Mail Second Class — £3.40 (Delivery aim = 1 Day)

Royal Mail First Class — £4.50 (Delivery aim = 3 Days)

Do you deliver to all addresses including PO boxes?

Yes. Please ensure the address being delivered to is safe to receive packages. We cannot be liable for packages sent to communal buildings such as halls of residence - if signed by someone else in the building.

How can I edit my delivery address?

If you’ve added an incorrect address to your order, please email mia@miaofmargate.com urgently. We cannot be held liable for any packages sent to an incorrect address.

Where is my order?

If you're concerned about the whereabouts of your order, contact us. Please ensure to contact us within 7 days of your order to allow us to investigate this. After this time, we cannot be responsible for missing packages.

If your order has been returned to us for any reason, we will either issue a refund on receipt of the package (excluding delivery cost), or request you pay the delivery fee again. We cannot be responsible if items do not reach us.

Do you offer gift wrapping?

If you would like gift wrapping, please select this before checkout. All orders are sent with no invoice included. You can add a gift note to any order by emailing us at mia@miaofmargate.com with the Subject “Gift Message [Your Order Number]”. Each order is sent in one box, if you’d like separate boxes with tissue and sticker, please order separately.